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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taylor Young

October 2, 2024

5  out of  5
rating by Taylor Young
"I’ve been with State Farm for over 55 years and with Dwight Richterkessing Agency since I moved to Fl in 2016. Dwight’s staff of Nicole, Krystal, Gabriel, Brienne and all the others are Excellent to work with and spot on on their guidance and advice. Obviously, related to State Farm questions but also FEMA, other insurance options and coordinating with the State Farm Agency I use in Virginia for my home, vehicle and other coverage there! Many thanks , J Taylor Young"
We responded:
"Hello Mr. Young! Thank you so much for the wonderful feedback on your experience with our office. We enjoy having you here with us! Thanks again!"
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shauna bogert

August 16, 2024

5  out of  5
rating by shauna bogert
"Nicole is fabulous. She made switching my car insurance from another agency so painless, easy, and quick. She made sure I was getting the best deal and coverage for less than what my previous insurance company was offering me."
We responded:
"Hello Shauna Bogert! Thank you so much for the feedback on your auto shopping experience. We are so happy to have you as a customer! "
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Lazaro Isla

July 11, 2024

5  out of  5
rating by Lazaro Isla
"Thank you Marisol for your exceptional customer service. My family and I ready appreciate the work you do...."
We responded:
"Hello Lazaro! We appreciate your business and you taking time to let us know how we are doing! Thank you!"
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Ana Hornibrook

June 14, 2024

5  out of  5
rating by Ana Hornibrook
"Krystle is the best! She is so kind and knowledgeable. I recommend her to everyone I know and they all have been as happy as we have."
We responded:
"Hi Ana Hornibrook! We appreciate you taking the time to tell us how we are doing! Krystle really does a great job and knows her stuff! You referring family and friends is the biggest compliment you can give! Looking forward to continuing to provide the service you deserve! Thanks again!"
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André Luiz Postigo

June 14, 2024

5  out of  5
rating by André Luiz Postigo
"I love this State Farm branch , Krystal goes over and beyond to help the customer , it’s incredible the effort she makes to satisfy the client , highly recommended!!"
We responded:
"Hello Andre Luiz Postigo! Thank you so much for the amazing feedback on your experience with Krystle. I am happy to hear she is giving the customer service you deserve! "
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Martha Marotta

June 7, 2024

5  out of  5
rating by Martha Marotta
"Even though shopping for insurance can be a hassle, this location has great customer service! Natalie goes above and beyond! Even from knowing her personally, I know she does not cut corners and wants the best for the customer. She is extremely knowledgeable, is fair and honest. Highly recommend this office!"
We responded:
"Hello Martha Marotta! Thank you so much for the feedback! Natalie has been with me a long time and really knows her stuff! We appreciate your business."
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Rhonda Taylor Turner

May 28, 2024

5  out of  5
rating by Rhonda Taylor Turner
"Natalie is great!"
We responded:
"Hello Rhonda Taylor Turner! Thank you so much! Natalie is a long time team member and great at her job! I'm so glad to hear she gave you great service!"
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Sierra Vozzella

May 9, 2024

5  out of  5
rating by Sierra Vozzella
"Krystle has by far been the BEST insurance agent I have ever had. She’s honest, incredibly helpful and efficient in all aspects. She breaks everything down in a matter of minutes and really sure you’re understanding the process and overall policy. I’ve truly appreciated her help day in and day out!"
We responded:
"Hello Sierra Vozzella! Thank you so much for letting us know your experience with Krystle. I am so happy to hear that she has provided you the customer service you deserve!"
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Alisha Catino

April 10, 2024

5  out of  5
rating by Alisha Catino
"Krystle has gone above and beyond for me every single time and continues to answer all of my questions whenever I need. Highly recommend working with her and appreciate her assistance for everything !"
We responded:
"Hello Alisha Catino! Thank you so much for the amazing feedback on your experience with Krystle. She has been with us a long time and always takes great care of her customers. We are lucky to have her! I am happy to hear you are getting the customer service you deserve! "
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gregory cave

March 30, 2024

1  out of  5
rating by gregory cave
"rip off agency. from march 2023 to august 2023, my monthly went up, collectively almost $100 a month. there is no such thing as a 6 month policy to this group, they just simply change prices at will. I am sure making this post will cause my insurance to go up again. They will tell you anything, normally they will start with credit check, but if they cant use that, they will say the standard, Florida this or that. I was even told that because we have a lot of tourists in Florida, this is why my rate has gone up. It went up 4 different times in a 6 month period. Literal thieves. Update (3/29/2024): I recently returned a car that I was leasing and taking the car off of the insurance is not very transparent, not like other companies."
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Jody Bellio

March 22, 2024

5  out of  5
rating by Jody Bellio
"I have been working with Krystle Altman over the past two years, specifically on my Home Insurance, and the service and experience we receive is always Top Notch. Krystle is extremely knowledgeable, always follows up, and shares all options to ensure our home is protected and we truly appreciate all she does."
We responded:
"Hi Jody Bellio! Thank you so much for the wonderful feedback on your experience with Krystle. We truly appreciate your business!"
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Anabel Viamonte

March 14, 2024

5  out of  5
rating by Anabel Viamonte
"Marisol excellent"
We responded:
"Thank you Anabel Viamonte!"
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Carmen V

March 14, 2024

5  out of  5
rating by Carmen V
"We have been insured here for years! Highly recommend this office Marisol been a great agent to us very professional and always helpful."
We responded:
"Thank you for your review and your business Carmen V!"
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T Romano

February 28, 2024

5  out of  5
rating by T Romano
"Thank you Marisol for your exceptional service and support. I very much appreciate you 😊"
We responded:
"Thank you T Romano! We appreciate you, too! "
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Gutter Connect LLC

February 15, 2024

1  out of  5
rating by Gutter Connect LLC
"I used this company for 10 years..never had a claim .never had a problem. I ask them to reduce my coverage. They ignored me .they Waited to the end so they can ask me for another another payment..I refuse to paid since I ask to reduce my coverage to also reduce my monthly payments..so I move to travelers insurance..they offer me a better rate .I won't recommend this insurance company. They will slowly increase your policy no matter how long you do business with them .."
We responded:
"Hello Gutter Connect LLC. I apologize for your experience. Our records show that you reached out to your agent about the coverage change request after business hours and you were advised to contact our office the following day, during business hours, to process the changes. I do not show that a call was ever made back in to the office to move forward. This seems to be a communication issue. We hope you will reach out to us for future business."
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Mila Gaby “The Purrfect Spaw” Mobile Cat Groomer

January 20, 2024

5  out of  5
rating by Mila Gaby “The Purrfect Spaw” Mobile Cat Groomer
"Amazing customer service and support! Good bless you guys for all you do. Thanks for being so professional and helpful. You guys rock!"
We responded:
"Hi Mila Gaby. Thank you for the amazing feedback! "
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Gaby Herrera

January 20, 2024

5  out of  5
rating by Gaby Herrera
"The Best State Farm Agent in Florida by Faaaaaaar ! ❤️✅⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much Gaby Herrera!! "
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Fuzzy Foster

January 11, 2024

5  out of  5
rating by Fuzzy Foster
"I would like to thank State Farm for hiring such a very nice and helpful young lady named Nicole. This morning Nicole helped me with certain things about my homeowner's insurance and did it in a way that made it very easy for me to understand. I really appreciate the patients she had with me and also how she let me ask questions till I understood things. State Farm this person Nicole is the type of person you hope you can have working for you forever and also Nicole I would like to thank you for being the professional person that you are! Thanks for the great service, Lynn H Foster"
We responded:
"Hello Lynn! Thank you so much for the amazing feedback! I am so happy to hear Nicole gave you the customer service you deserve. "
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MBR

January 8, 2024

5  out of  5
rating by MBR
"Natalie was great she saved me more than $200 a month on car insurance. I highly recommend her."
We responded:
"Hello and thank you for taking the time to share how we did. Natalie is wonderful and I am glad to hear she helped you save so much money! Welcome to State Farm!"
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Florida Emergency Cleaning

December 21, 2023

5  out of  5
rating by Florida Emergency Cleaning
"Marisol is phenomenal, I am so grateful I was recommended to her! She is prompt, professional, knowledgeable, and really cares. Oh and she is willing to deal with companies like us lol she is great. I’ve had quite a few insurance brokers and she is incredible."
We responded:
"Hello Nathan Todd! We appreciate your feedback! Thank you so much!"
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Michelle Marshall

December 14, 2023

1  out of  5
rating by Michelle Marshall
"These are some of the most nastiest people I have talked too. Very unprofessional."
We responded:
"Hello Michelle. I cant seem to find you in our book of business. Please feel free to call our office so we can address your concerns. "
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Mike Lieberman

October 19, 2023

5  out of  5
rating by Mike Lieberman
"All of Dwight's people and Jake have always taken excellent care of My needs"
We responded:
"Thanks for the review Mike!"
Profile photo of LETICIA PACHECO DIAZ

LETICIA PACHECO DIAZ

August 31, 2023

5  out of  5
rating by LETICIA PACHECO DIAZ
"Tuve el honor de contar con la ayuda de Marisol para la poliza de mi carro y ella es una profesional en todo el sentido de la palabra, siempre estuvo al pendiente del pedido de mi esposo y se contacto con nosotros inmediatamente , nos brindo un servicio rapido y confiable, tiene muy buen conocimiento de su trabajo y de lo que hace, sin dudas la recomendare a todos mis clientes ya que yo brindo servicios de tramites legales de immigracion , creacion de companias, preparacion de impuestos ect , tengo muchos clientes que me preguntan por aseguranzas de autos y de casas, sin lugar a dudas la recomendare, es muy eficiente y profesional, felicidades para ella y todo su equipo, Gracias Marisol. I had the honor of having Marisol's help for my car policy and she is a professional in every sense of the word, she was always on the lookout for my husband's request and contacted us immediately, she provided us with fast service and trustworthy, she has a very good knowledge of her work and what she does, without a doubt I will recommend her to all my clients since I provide services for legal immigration procedures, company creation, tax preparation ect, I have many clients who ask me For car and home insurance, without a doubt I will recommend her, she is very efficient and professional, congratulations to her and her entire team, Thank you Marisol."
We responded:
"Hello LETICIA PACHECO DIAZ. What amazing feedback! Thank you so much for your business and looking forward to assisting your customers, as well. We appreciate the referrals. "
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Yelene Perez

August 24, 2023

5  out of  5
rating by Yelene Perez
"Marisol Montalvo is very Nice, and professional agent. Loved. Thanks you for the service."
We responded:
"Thank you Yelene Perez for being a wonderful customer. We look forward to continuing to provide you the customer service you deserve. Have a great day!"
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Drew Hunt

August 9, 2023

5  out of  5
rating by Drew Hunt
"Best customer service ever!"
We responded:
"Thank you Drew Hunt! "